With rising energy costs putting pressure on households, you might be wondering if switching LPG supplier could cut your bills. Andrew McCann, Head of Consumer Sales at Flogas, says that while switching is straightforward and can save you money, cost should never be your only consideration.
When we speak to off-grid gas users, the most common question we’re asked is: “Is it worth switching LPG suppliers for a better deal?” The simple answer is yes. But that’s not the only consideration you should make.
Price matters, of course, but so do reliability and security of supply. During the coldest months, when demand is at its highest, the real value comes from knowing your supplier has the resilience and service in place to keep your home warm no matter how low the thermostat drops.
LPG prices are shaped by supply and demand. In winter, when imports rise to meet increased demand, costs can increase. Shopping around may seem appealing, and it can sometimes lead to savings if you suspect you are overpaying. But before you switch for price alone, consider whether a new supplier can deliver the security and reliability you need.
A strong LPG supplier should have significant infrastructure in place, with storage facilities, production capacity and long-term supply agreements that guarantee fuel availability. At Flogas, we’ve invested heavily in terminals at Avonmouth and Teesside, ensuring we’re able to support our customers with one of the most resilient LPG supply chains in the UK. You’re not just paying for fuel. You’re paying for reliability, resilience, and reassurance.
When demand peaks or severe weather hits, these investments make the difference between running low and having peace of mind. No one wants to go cold in the winter. And it’s not just about the pounds and pence. Security of supply is worth just as much. The reassurance of knowing your supplier is working hard to deliver, even when roads are icy or supplies are stretched, is just as (and maybe even more) valuable.
Switching supplier is straightforward, with the tank transferred following inspection and the process often completed in under a month. Beyond the ease of switching, it pays to ask what service standards you can expect. Look for 24/7 emergency support, auto top-up services and telemetry-enabled tank monitoring to help avoid disruption. Above all, check what existing customers say about reliability during the times when fuel is most needed. And, if you like what you hear, it’s not too late to change supplier for this winter. You don’t even need to speak to your current supplier – we’ll do the leg work for you!
Competitive pricing matters, but so does confidence in your supplier. Choosing a supplier that invests in infrastructure and puts their customers first means you can heat your home with certainty all year round. That’s the real test of good customer service.