Tidy account. Tidy mind.
Spring is the perfect time to reset, refresh and get organised - and your Flogas account is no exception!
Taking just a few minutes to review your account details now can help everything run more smoothly throughout the rest of the year. From delivery updates to payments and account support, keeping your information up to date helps make sure you receive the right communications, at the right time, through the right channels.
And while you’re there, it’s also a great opportunity to explore a few simple ways to make managing your gas even easier.
Why it’s worth doing
A quick account check today can help with:
- Smoother delivery communications
- Fewer missed updates and reminders
- Faster support when you need it
- Easier account management year-round
Whether you've changed email address, updated your contact number, switched bank details, or simply haven’t logged into MyAccount for a while, now’s the perfect time for a quick refresh.
What to review on your account
MyAccount access
If you haven’t logged into MyAccount recently, now’s a great time to rediscover it.
Our online portal gives you a safe and easy way to manage your Flogas account whenever it suits you.
With MyAccount you can:
- View your usage and gas levels
- Place orders online*
- View and download invoices and statements
- Make secure payments
- Manage multiple accounts in one place
- Update your account details and preferences
- Access FAQs, support articles and live chat**
Whether you’re checking statements, updating your details or ordering gas, MyAccount makes managing everything quicker and simpler.
Or register today if you haven’t activated your online account yet.
*Some features are available based on account type.
**Live chat availability may vary.
Your contact information
Making sure your phone number and email address are up to date helps us keep you informed about:
- Deliveries and orders
- Service updates
- Account information
- Important reminders and communications
Accurate details also mean our teams can support you more quickly if you ever need help with your account. You can easily review and update your contact details anytime through MyAccount, making it simple to keep everything current and manage your preferences online.
Make payments simpler with Direct Debit
We’ve noticed some customers aren’t yet enjoying the benefits of paying by Direct Debit, and switching could make managing your gas much simpler.
Thousands of customers already prefer it because it helps take the hassle out of monthly payments.
Why choose Direct Debit?
No missed payments
We’ll collect your payment on the same day each month, so everything stays on track. If anything changes, we’ll let you know in advance.
One less thing to think about
Your gas bill just gets sorted automatically each month. No faff. No stress. Nothing to remember.
Easier budgeting
We spread the cost of your yearly gas across fixed monthly payments, helping avoid larger seasonal spikes during winter.
Ready to get started?
Setting up Direct Debit is simple:
- Download the Direct Debit mandate
- Fill in and sign the form
- Upload it using our online form
- Submit it - we’ll take care of the rest
Take gas ordering off your to-do list
Want to make things even easier?
Our Auto-Ordering service helps take the guesswork out of managing your gas supply.
Using telemetry, we monitor your usage and automatically arrange top-ups when needed, helping keep your supply running smoothly without you needing to remember to order.
Why customers love Auto-Ordering
- Fewer things to remember
- Automatic scheduling based on your usage
- Greater peace of mind during colder months
- Less risk of running low unexpectedly
“We can basically forget about reordering; it is like being on mains gas.”
– Flogas Customer Survey 2021
Our clever system builds a profile around your usage patterns, helping ensure deliveries are scheduled when you need them most.
A few minutes now can save hassle later
Spring cleaning isn’t just about cupboards and garages — it’s about getting ahead before life gets busy again.
A quick refresh of your Flogas account today can help make deliveries, payments and account management smoother throughout the year.
Ready to tidy up your account?
- Update your contact details
- Check your MyAccount access
- Explore Direct Debit
- Discover Auto-Ordering
Taking a few minutes now can make managing your account much simpler later on. And if you need any help, our friendly team is always here to support you on 0800 574 574.