--- title: "Immediate & Urgent Product Recall: Flogas Butane Cylinders" description: Flogas has issued an immediate product recall for a small number of ‘Flogas Butane Cylinders’ purchased between 6 November and 22 November 2024. image: https://blog.flogas.co.uk/hubfs/Butane%20Recall.png --- [![emergency-icon](https://blog.flogas.co.uk/hubfs/2023/Icons/emergency-icon.svg) Emergencies](https://www.flogas.co.uk/emergencies) [![account-icon](https://blog.flogas.co.uk/hubfs/2023/Icons/account-icon.svg) My account](https://myaccount.flogas.co.uk/auth/login) [![stockist-icon](https://blog.flogas.co.uk/hubfs/2023/Icons/stockist-icon.svg) Stockists](https://www.flogas.co.uk/stockists) [![basket-icon](https://blog.flogas.co.uk/hubfs/2023/Icons/basket-icon.svg) Basket](https://www.flogas.co.uk/basket) ![flogas-logo](https://blog.flogas.co.uk/hubfs/2023/Logos/flogas-logo.svg) - [Home Energy](https://www.flogas.co.uk/home) - [I'm new to Flogas](https://www.flogas.co.uk/business/enquiry) - [I'm a Flogas customer](https://www.flogas.co.uk/home/existing-customers) - 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[Clean Air Strategy](https://www.flogas.co.uk/sustainability/clean-air-strategy) Expand Link - Sustainable Solutions - [Oil to LPG](https://www.flogas.co.uk/business/oil-to-gas) - [BioLNG](https://www.flogas.co.uk/sustainability/biolng) - [Future Fuels](https://www.flogas.co.uk/future-fuels) Expand Link - Resources - [News](https://blog.flogas.co.uk/news) - [2040 Vision](https://www.flogas.co.uk/sustainability/2040-vision) - [Pathway 2040](https://www.flogas.co.uk/sustainability/pathway-2040) [My Account](https://myaccount.flogas.co.uk/auth/login) [Emergencies](https://myaccount.flogas.co.uk/auth/login) [News](https://blog.flogas.co.uk/news/)Immediate & Urgent Product Recall: Flogas Butane Cylinders Customer Support # Immediate & Urgent Product Recall: Flogas Butane Cylinders 26/11/2024 Share [![linkedin](https://blog.flogas.co.uk/hubfs/linkedin.png)](https://www.linkedin.com/shareArticle?url=) [![facebook](https://blog.flogas.co.uk/hubfs/facebook.png)](https://www.facebook.com/sharer.php?u=) [![twitter](https://blog.flogas.co.uk/hubfs/twitter.png)](https://twitter.com/share?url=) Flogas has issued an immediate product recall for a small number of ‘Flogas Butane Cylinders’ purchased between 6 November and 22 November 2024. The recall effects all ‘Flogas Butane Cylinders’ purchased across East Anglia, East Midlands, the Home Counties and the South East during that time. (See map attached). ![Butane Recall](https://blog.flogas.co.uk/hs-fs/hubfs/Butane%20Recall.png?width=484&height=496&name=Butane%20Recall.png) Products for immediate recall: - 4.5kg Butane – Gold Cylinder - 7kg Butane – Gold Cylinder - 13kg Butane – Gold Cylinder ![4-5 Kg Butane\_Gold (Cropped)](https://blog.flogas.co.uk/hs-fs/hubfs/4-5%20Kg%20Butane_Gold%20(Cropped).jpeg?width=280&height=270&name=4-5%20Kg%20Butane_Gold%20(Cropped).jpeg) ![7 Kg Butane\_Gold (Cropped)](https://blog.flogas.co.uk/hs-fs/hubfs/7%20Kg%20Butane_Gold%20(Cropped).jpeg?width=260&height=270&name=7%20Kg%20Butane_Gold%20(Cropped).jpeg) ![13 Kg Butane\_Gold (Cropped)](https://blog.flogas.co.uk/hs-fs/hubfs/13%20Kg%20Butane_Gold%20(Cropped).jpeg?width=262&height=270&name=13%20Kg%20Butane_Gold%20(Cropped).jpeg) This is due to a safety issue which could lead to a risk of fire when connected with certain regulators and older appliances. Flogas is proactively contacting all customers that made a direct purchase from the company during that time. We're calling for all customers who may have purchased one of these cylinders in the affected region particularly through a retailer such as B&Q, B&M, Homebase, another local seller or gas dealer. If the purchase is outside of the region shown then it is unlikely to be affected. If in doubt, all customers who think they may be impacted should contact the company confirming the date and place of purchase.   **WHAT SHOULD CUSTOMERS DO** Customers must cease use of the product immediately and do not connect it to any appliance. The cylinder should be kept outdoors until it is collected. If it must be kept indoors, customers should ensure it is stored away from sources of heat and contact Flogas for further advice. All affected customers should contact Flogas on: 0330 041 6629 or [cylinder.recall@flogas.co.uk](mailto:cylinder.recall@flogas.co.uk)   ## Related articles [All articles](https://blog.flogas.co.uk/news) ### [23/02/2021 Flogas pledges to cut carbon emissions by 20% by 2025 | Flogas Read more \>](https://blog.flogas.co.uk/news/flogas-pledges-to-cut-carbon-emissions-by-20-by-2025) ### [02/04/2019 Flogas Britain’s Royal Warrant renewed until 2025 | Flogas Read more \>](https://blog.flogas.co.uk/news/flogas-britains-royal-warrant-renewed-until-2025) [All articles](https://blog.flogas.co.uk/news) Latest News 14.09.2026 [B&Q and Flogas introduce BioLPG across propane gas bottle range](https://blog.flogas.co.uk/news/bq-and-flogas-introduce-biolpg-across-propane-gas-bottle-range) 03.08.2026 [Choosing the right LPG supplier for your home](https://blog.flogas.co.uk/news/choosing-the-right-lpg-supplier-for-your-home) 30.07.2026 [LPG: above ground, underground, or gas bottles – which is right for your home?](https://blog.flogas.co.uk/news/lpg-above-ground-underground-or-gas-bottles) 16.07.2026 [Flogas Britain achieves Silver accreditation from Inclusive Employers](https://blog.flogas.co.uk/news/flogas-britain-achieves-silver-accreditation-from-inclusive-employers) 30.06.2026 [DCC Energy Appoints Rogerio Lopes as Managing Director](https://blog.flogas.co.uk/news/dcc-new-managing-director) - [Home Energy](https://www.flogas.co.uk/home) - [Business Energy](https://www.flogas.co.uk/business) - [Gas Bottles](https://www.flogas.co.uk/gas-bottles) - [Bulk LPG Tanks](https://www.flogas.co.uk/bulk-lpg) - [Shop](https://www.flogas.co.uk/shop) - [Sustainability](https://www.flogas.co.uk/sustainability) - [Help & Advice](https://www.flogas.co.uk/help-and-advice) Connect with us Information - [About Flogas](https://www.flogas.co.uk/about-flogas) - [Customer Charter](https://www.flogas.co.uk/customer-charter) - [Careers](https://www.flogas.co.uk/careers) - [Gender Pay Gap 2022](https://assets.flogas.co.uk/uploads/Gender-Pay-Gap-2022.pdf) - [Legals](https://www.flogas.co.uk/legals) - [LPG Prices](https://www.flogas.co.uk/lpg-prices) - [Safety Data Sheets](https://www.flogas.co.uk/product-safety-data-sheets) - [Modern Slavery Act 2015](https://www.flogas.co.uk/modern-slavery-act-2015) - [Privacy and Cookie Policies](https://www.flogas.co.uk/privacy-policy) - [Safety F1rst](https://www.flogas.co.uk/safety) - [Sitemap](https://www.flogas.co.uk/sitemap) - [Suppliers & Contractors](https://www.flogas.co.uk/supplier-audit) © Flogas 2026. 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